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Konfidant has taken the mathematical definition
of concentric circles – circles that have the same center – and
applied relevant practical strategic and marketing applications
to the way that it approaches issues.
For instance, we can look at analyzing
a branding project by asking and answering the inner circle question
first and then proceeding to the next outward question/answer (circle)
and so on. The following is a condensed and simplistic example of
this concept. Many time this is used for new product / service development
and launches.
What are we about? (culture)? What
are we good at? (core competency)? What do we want to communicate?
(identity)? Who is our target audience? (customers)? How will we
reach them? (sales)
We can also work from the most outer
circle first and then move inwards as we pose the problem at hand
and then ask and answer each question (i.e. circle) which is similar
to “peeling the onion and 360 analysis. This type of approach is
typical with troubleshooting issues or crisis management. Again,
A simplistic example follows:
Issue: Sales/market share has decreased?
Is it a managerial issue? Is it a sales force productivity issue?
Is it a question of increased competition? Is it because of macro
events?
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